Run the Microsoft Support and Recovery Assistant (SaRA) to reset the Microsoft 365 activation state.įor manual steps or more information, see Reset Microsoft 365 Apps for enterprise activation state. ![]() Make sure Azure Active Directory Authentication Library (ADAL) and Web Account Manager (WAM) are enabledįor more information, see Disabling ADAL or WAM not recommended for fixing Office sign-in or activation issues. Restart the device, and then try activating Microsoft 365 again.If TLS 1.2 isn’t checked, check it, then select Apply and OK.From Start, select Control Panel > Internet options > Advanced settings.Enable TLS 1.2 as the default protocol by using this easy fix, and then restart the device.If you are running Windows 7 or Windows Server 2008, make sure that Service Pack 1 is installed.For more information, see End of support resources for Office. I can go to the Bally Sports website and log in with the code and watch it on my laptop. If you are receiving a message about an invalid code, please make sure you are using the correct activation link: If you are connecting your TV provider to the app, enter your code at. Go to the /activate screen instead, get the invalid code message. Still get directed to the /account page with an activation code, which makes no effing sense. Important Running Microsoft 365 Apps on these older operating systems isn't supported. Reset my Roku, uninstalled and reinstalled the Bally app. Some older operating systems, such as Windows 7 SP1, Windows Server 2008 R2, and Windows Server 2012, require an update to enable TLS 1.2 by default. To activate Microsoft 365 Apps, TLS 1.2 must be enabled on the operating system. Click on ‘Clear Cache’ and ‘Clear Data’ 5. Click on ‘Manage Installed Applications’ 3. ![]() If the above doesn’t help, here are steps to clear cache and data from the device. If you aren’t an admin, see How do I find my Microsoft 365 admin? Activating Microsoft 365 on Windows 8.1 or earlier Enter the new code and see if the activation is successful. Note Some of these troubleshooting methods can only be performed by a Microsoft 365 admin. Try the following troubleshooting methods to solve the problem. I don't have a TV provider.When you try to activate Microsoft 365 apps, you encounter the error message:ĪADSTS9002313: Invalid Request. What TV providers support the Lifetime app? Be sure to identify your TV provider for us, as well as what specific content you are having trouble accessing. If you believe you do have a TV package that includes Lifetime and LMN and that you are receiving this message in error, please contact us so that we can look into it further. Streaming Live TV Services: AT&T TV, Hulu + Live TV, Philo and Vidgo.Local Cable: Xfinity, Cox, Spectrum, Verizon Fios or your local cable provider.To unlock episodes, you can sign up for service with any of the following providers: If you are receiving an error message and are not able to unlock all videos, you can contact your provider about changing your plan to get access to Lifetime and LMN content. ![]() There is always some content available that is unlocked, which you are welcome to watch without signing into a provider. ![]() Highlight the Discovery+ App on your Roku homepage. Still, if you want to cancel your subscription through a Roku device, complete the following steps: Select the Home button on your Roku remote. Please check with your provider whether both Lifetime and LMN are part of your package.Īt this time the only way to unlock all content in our apps and website is to sign in using a supported TV provider that includes the Lifetime channel in your TV package. However, you should keep in mind that canceling your subscription on Roku might take more time than doing it through a web browser. If you are receiving an error just on certain movies, this may be the reason. There are also some Lifetime movies that require LMN be part of your TV package in addition to Lifetime. If your current service package only includes internet or you have a TV package but Lifetime is not included in your TV channel lineup, you will not be able to access locked content in the Lifetime apps and or website. This usually indicates that your package with that provider does not include the required TV channel subscriptions. A message saying that you are not authorized, need to re-authenticate, or that there was an authentication error, comes directly from your TV provider.
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